After many months of addressing concerns and requirements, the Labor-Management Committee has reached agreement on the first ever response time policy for Southwest Ambulance employees. Please take a few minutes to review the policy (click here to view the Response Time Policy as a PDF) and contact your manager or a union officer if you have any questions regarding this policy.

If you received discipline for response time issues, including 10-8 times, please e-mail so we can work on rectifying any discipline that was issued where no policy exists.